Regulatory requirements for service providers
Chapter 2 of the Water Supply (Safety and Reliability) Act 2008 provides a framework for the delivery of water and sewerage services throughout Queensland. These provisions of the Water Supply Act were previously contained in Chapter 3 of the Water Act 2000. Chapter 2 of the Water Supply Act sets out certain requirements relating to water and sewerage service providers and the provision of services (water, sewerage and irrigation). These guidelines provide a basis for meeting some of the requirements under the Water Supply Act.
- Guidelines for the Preparation of a System Leakage Management Plan (PDF, 310K)*
- Guidelines for Granting Exemptions for System Leakage Management Plans (PDF, 334K)*
- Guidelines for Preparing Strategic Asset Management Plans (PDF, 189K)*
- Guidelines for Preparing Customer Service Standards (PDF, 250K)*
- Guidelines for Granting Exemptions for Small Service Providers (PDF, 137K)*
- Guidelines for the Review and Regular Audit of Strategic Asset Management Plans (PDF, 241K)*
- Guidelines for Service Provider Annual Reports (PDF, 249K)*
- Guidelines for the Preparation of a Drought Management Plan (PDF, 149K)*
- Urban Demand Management Guidelines
If you have difficulty downloading any of these PDF documents please contact:
Office of the Water Supply Regulator
GPO Box 2454
Brisbane 4001
Email: Office of the Water Supply Regulator
* Requires Adobe Reader
Last updated 3 June 2011