Privacy and security statement
Your privacy
The Department of Environment and Resource Management (DERM) is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information they may provide to us.
The Information Privacy Act 2009 provides for access and amendment rights for government-held personal information. Obligations are identified for the collection, use, storage and disclosure of personal information with new complaints mechanism.
You can view a copy of DERM’s Information Privacy Plan online. This plan details the steps this department will take to address its obligations under the Information Privacy Act 2009.
Use of cookies, web bugs or other similar information technologies
The only part of this website which uses cookies is the SmartMap order form. It does so to preserve personal information provided by people who use the form online—this makes it easier for them to complete future orders. This information is collected by the order form and stored in a cookie only if the person submits an order. The only time DERM will access this information is when the person returns to use the SmartMap order form again.
Management logs
When you view this web site, our server records your visit and logs the following information for statistical purposes only—the user's server address; the user's top level domain name (for example .com, .gov, .au, etc.); the date and time of the visit to the site; the pages accessed and documents downloaded; the previous site visited; and the type of browser used. No attempt is, or will be, made to identify users or their browsing activities except where a law enforcement agency may exercise a warrant to inspect activity logs in the event of an investigation.
How the site handles email correspondence and feedback information
This is a Queensland Government website. E-mail correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations. It will also be subject to the provisions of the Right to Information Act 2009 and Information Privacy Act 2009.
Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law. However, email messages may be monitored by our web support staff for system trouble shooting and maintenance purposes.
Security
This site contains links to non-Queensland Government websites including the Commonwealth Bank for online financial transactions with the department. You are encouraged to read the Privacy and Security Statement of the Commonwealth Bank at: www.commbank.com.au/security-privacy/
The Queensland Government is not responsible for the privacy or security practices or the content of non-Queensland Government websites.
Obtaining access to your personal information
If you want to access your personal information that is in the custody and control of the department, please contact Administrative Review.
Last updated: 16 October 2009