Your complaint
Your complaint will help us to serve you better.
We respect your wish to have your complaint dealt with confidentially. We will hold the information in confidence, as long as it is not subject to a legal obligation that overrides the confidentiality.
Where necessary, your personal information will be used and/or disclosed:
- to help us investigate your complaint
- to communicate with you regarding your complaint
- to meet any legal obligations that may attach to the information you provide
- to brief senior officials with overall responsibilty for managing the response to your complaint.
How we will handle your complaint.
Note: Fields marked with an asterisk (*) are required fields.
Last updated: 21 October 2009